Privacy & Communication Policy

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Your privacy and safety are very important to me. This page explains how I handle information you share through my website, contact form, email, and secure texting service. Please take a moment to read it before reaching out.

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What I Collect:

When you reach out, I may collect:

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• Your name

• Email address

• Phone number

• Any message you share through the contact form, email, or text

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I do not store sensitive personal or medical information through these channels. If you need to share details about your health or therapy history, we will do so safely after a session is scheduled, using a secure, HIPAA-compliant platform.

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How I Use Your Information:

The information you share helps me:

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• Respond to your inquiries and questions about services

• Schedule appointments

• Communicate securely via HIPAA-compliant texting if you choose to use that option

• I will never sell or share your information for marketing purposes. Your privacy is my priority.

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Secure Texting:

If you use the HIPAA-compliant texting service:

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• Messages are encrypted and stored securely

• You are responsible for keeping your phone secure

• Avoid sending sensitive medical details unless we have agreed it’s appropriate

• You can opt out at any time by replying “STOP.”

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Contact Form and Email:
Please avoid including sensitive personal or medical information in the contact form or email, as these are not secure channels.
Sending a message through these channels does not create a therapeutic relationship.

Response Time:

I usually respond within 1–2 business days. If your matter is urgent, please call 911 or go to your nearest emergency room.

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Location:

My practice is in Southeast Central Austin. The exact address will be shared once you schedule a session.

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Your Rights:

You can request that I:

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• Review information you’ve shared

• Correct anything inaccurate

• Stop receiving non-essential communications

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Consent:

By reaching out through the contact form, email, or texting service, you acknowledge that you have read this policy and understand how your information is handled.